Terms of service

Grillzap Terms of Service

Last Updated: August 4, 2026

Welcome to Grillzap. These Terms of Service ("Terms") govern your use of our website and your purchase of products from us. By placing an order or using our site, you agree to these Terms.

1. About Us

Grillzap sells electric grill cleaning brushes and related accessories through our website. References to "we," "us," or "our" mean Grillzap. References to "you" mean the customer or visitor using our site.

2. Eligibility

You must be at least 18 years old, or have permission from a parent or guardian, to place an order on our site.

3. Products

We make every effort to accurately describe our products, including images, specifications, and features. Actual product color or appearance may vary slightly due to photography, lighting, or screen display. We reserve the right to limit quantities, discontinue products, or update product details at any time.

4. Orders & Payment

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.
  • Prices are listed in U.S. dollars and are subject to change without notice.
  • Payment is due in full at the time of purchase. We use a secure third-party payment processor to handle transactions.

5. Shipping

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or other events outside our control. Risk of loss transfers to you once the product is handed to the shipping carrier.

6. Returns & Refunds

Returns and refunds are governed by our separate [Return & Refund Policy]. By purchasing from us, you agree to the terms outlined there, including our 30-day money-back guarantee and the requirement that products be returned to receive a refund.

7. Product Use & Safety

Grillzap is intended for cleaning grill grates as described in the product instructions. To avoid damage or injury:

  • Do not use the product on open flame or extremely hot surfaces beyond what's recommended in the instructions.
  • Use only as directed and keep away from children during use and charging.
  • We are not responsible for damage or injury resulting from misuse, modification, or failure to follow included instructions.

8. Limitation of Liability

To the fullest extent permitted by law, Grillzap is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our total liability for any claim related to a purchase is limited to the amount you paid for the product.

9. Warranty Disclaimer

Our products are provided "as is." Aside from the guarantee outlined in our Return & Refund Policy, we do not offer additional express warranties unless required by law.

10. Intellectual Property

All content on our website — including text, images, logos, and design — is owned by or licensed to Grillzap and may not be copied, reproduced, or used without our permission.

11. User Conduct

You agree not to misuse our website, including attempting to interfere with its operation, submitting false information, or using it for any unlawful purpose.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of our site after changes are posted means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of the state in which Grillzap operates, without regard to conflict of law principles.

14. Contact Us

If you have questions about these Terms, contact us at [support email] or through our contact page.